shipping returns

 

Shipping Policy Paperjet Print

Shipping throughout SA is usually 2 days.  We are based in Cape Town, so orders locally are 1 day after production is completed. There are exceptions in the case of large volumes, and urgent orders arrangements can be made for overnight airfreight. Also shipping is not free for all items. We offer various large products ie poster distribution or car wrapping where shipping is not possible. Large orders will need to be discussed with a sales rep and quoted on accordingly.

 

Returns

Notice of the wish to cancel must be made by email to the email address quote@paperjetprint.co.za within 2 days of receiving products.

The Buyer shall have the right to cancel any Order for Goods only in the following circumstances:

If the Seller has failed to deliver the Goods ordered within 28 days after the date of the Order.

In the case of Faulty Goods at the earliest opportunity after the Buyer has discovered the fault or defect (provided that the Buyer shall be deemed to have inspected the Goods as soon as reasonably practicable after delivery and in no case longer than 14 days after receipt).

For the avoidance of doubt, save in respect of faulty or defective goods, nothing in these Terms and Conditions of Business shall give to the Buyer rights of cancellation in regard to the Goods which, by their nature have been made to the Buyer’s specifications or clearly personalised.

All items of Goods which are returned by the Buyer to the Seller must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition in full quantity supplied.